We’d love to hear from you. Whether you have a question about one of our repair guides, need clarification on a troubleshooting step, or want to share feedback, the GearProbe team is always ready to listen.
Your thoughts help us improve our content and continue creating reliable, easy-to-follow solutions for everyday tech issues.
How to Reach Us
The best and only way to get in touch with us is through email.
Please send your message to:
We encourage you to include as much detail as possible — for example, your device model, the issue you’re facing, and any error messages you’ve seen. This helps us provide more accurate and useful responses.
When to Contact GearProbe
You can reach out to us for any of the following reasons:
- To ask questions about a guide or troubleshooting process.
- To suggest a topic, device, or issue you’d like us to cover.
- To report outdated or incorrect information on the site.
- To request permission to republish or reference our content.
- To collaborate or discuss partnerships related to DIY tech repair and content development.
We do not provide phone or live chat support at the moment, as our small team focuses on delivering well-researched, written responses to ensure clarity and accuracy.
Response Time
We typically respond within 24 to 48 hours during weekdays.
Please note that weekends and holidays might affect response times slightly, but rest assured — every message receives attention.
If your email includes detailed information about your issue, it helps us respond faster with the right guidance.
Before You Email
Before reaching out, we recommend:
- Searching the site for your issue — many common problems already have step-by-step guides available.
- Checking our “How-To” and “Troubleshooting” categories for similar cases.
If you still can’t find a solution, we’ll be happy to help through email.
Stay Connected
We’re continuously updating GearProbe with new repair tips, guides, and solutions. While we don’t currently operate social media accounts, you can stay informed by visiting our homepage regularly for new posts and updates.
Our Commitment
Your time and trust matter to us. Every email we receive is read by a real member of our team — not an automated system. We treat your questions and feedback with respect and confidentiality.
GearProbe exists to make tech repair simpler and more accessible, and that starts with open communication. So, if something isn’t clear or if you have ideas that can make our content better, don’t hesitate to reach out.