You glance at your Skylight Calendar expecting to see tonight’s soccer practice, but it’s missing. Your phone shows the event clearly, yet your beautiful digital frame sits there displaying yesterday’s schedule like nothing changed.
This syncing hiccup happens to plenty of Skylight users, and it can throw off your whole household routine. The good news is that most syncing problems have simple solutions you can try yourself. In this guide, you’ll learn why your Skylight stops pulling in new events and exactly how to get everything back on track.
What Happens When Your Skylight Calendar Stops Syncing
A Skylight Calendar works by connecting to your online calendars, like Google Calendar, Apple iCloud, or Outlook. It pulls events from these accounts and displays them on your screen so everyone in your home can see what’s coming up. When syncing breaks down, the connection between your online calendar and your Skylight gets interrupted.
The result is pretty frustrating. New events you add on your phone or computer never show up on the Skylight. Old events that you deleted weeks ago might still appear. Sometimes the calendar goes completely blank, leaving you with an expensive digital picture frame that’s lost its purpose.
If you leave this problem unfixed, you might miss important appointments or double-book your family. Picture showing up to a dentist appointment that got rescheduled, or forgetting about a school pickup because the updated time never appeared on your kitchen display. Your Skylight becomes unreliable, and you stop trusting it.
The frustrating part is that syncing issues can pop up randomly. Your calendar might work perfectly for months, then suddenly stop updating one Tuesday morning. Understanding what causes these hiccups helps you fix them faster and prevent them from happening again.
Skylight Calendar Not Syncing: Common Causes
Several things can break the connection between your online calendars and your Skylight device. Here are the most frequent culprits behind syncing failures.
1. Weak or Unstable Wi-Fi Connection
Your Skylight needs a steady internet connection to check for calendar updates. If your Wi-Fi signal is weak where the device sits, it might struggle to connect consistently. Walls, distance from your router, and interference from other electronics can all weaken the signal.
Even if other devices work fine in that spot, your Skylight might be more sensitive to signal drops. A connection that flickers on and off every few minutes will cause syncing to fail repeatedly.
2. Expired or Changed Account Credentials
When you change your Google, Apple, or Outlook password, your Skylight loses access to that calendar. The device still has your old login saved, but it no longer works. This same thing happens when you enable two-factor authentication on an account that previously didn’t have it.
Your Skylight won’t always tell you clearly that there’s a login problem. It might just quietly stop updating while you wonder what went wrong.
The fix requires you to reconnect your calendar accounts with your new credentials, which we’ll cover in the solutions section below.
3. Calendar Sharing Settings Got Changed
Sometimes the issue isn’t with your Skylight at all. If someone changed the sharing settings on a calendar you’re subscribed to, your device might lose permission to view it. This happens often with shared family or work calendars.
A coworker might have accidentally made a team calendar private. Or maybe you got removed from a shared family calendar without anyone realizing it. Your Skylight can only display calendars it has permission to access.
4. Outdated Skylight Firmware
Your Skylight runs on software that needs occasional updates to work properly with Google, Apple, and other calendar services. When these big companies change how their calendars communicate, your Skylight needs updated code to keep up.
Running old firmware can cause syncing to break, especially after major updates from Google or Apple. Your device might be trying to speak an old language that the calendar servers no longer understand.
5. Server or Service Outages
Sometimes the problem exists outside your home entirely. Skylight’s own servers occasionally experience downtime. Google Calendar and iCloud also have outages from time to time. During these periods, no amount of troubleshooting on your end will fix the syncing issue.
These outages usually resolve within a few hours. If everything was working fine yesterday and suddenly stopped today, a temporary service disruption might be the cause.
Skylight Calendar Not Syncing: DIY Fixes
Most syncing problems can be solved at home without any special tools or technical knowledge. Work through these fixes in order, starting with the simplest solutions first.
1. Power Cycle Your Skylight
The oldest trick in tech support still works wonders. Turning your Skylight off and back on clears out temporary glitches that build up over time.
Here’s how to do a proper restart:
- Unplug the power cable from the back of your Skylight
- Wait for 30 seconds (count slowly to make sure)
- Plug the power cable back in
- Let the device fully boot up before checking your calendars
Give it a few minutes after restarting to pull in fresh calendar data. This simple reset fixes syncing issues about half the time.
2. Check Your Wi-Fi Connection
Walk over to where your Skylight sits and test the Wi-Fi strength using your phone. If your phone shows weak signal in that spot, your Skylight probably struggles too.
Try moving your Skylight closer to your router temporarily. If syncing starts working, you know the problem is signal strength. You might need to relocate the device permanently or add a Wi-Fi extender to boost coverage in that area.
On your Skylight, go to Settings > Wi-Fi and check that it shows “Connected” to your network. If you recently changed your Wi-Fi password, you’ll need to reconnect with the new password.
3. Force a Manual Sync
Your Skylight checks for updates on its own schedule, but you can push it to check right now. This sometimes kicks things back into gear when automatic syncing gets stuck.
Open your Skylight’s settings and look for a “Sync Now” or “Refresh Calendars” option. Tap it and wait while the device reaches out to your calendar accounts. Watch for any error messages that pop up during this process, as they can point you to the specific problem.
4. Reconnect Your Calendar Accounts
If your password changed or authentication expired, you’ll need to remove and re-add your calendar connections. This gives your Skylight fresh permission to access your events.
On your Skylight or through the Skylight app on your phone:
- Go to Settings > Calendar Accounts
- Select the account that isn’t syncing
- Choose “Remove” or “Disconnect”
- Add the same account again using your current login credentials
- Grant all the calendar permissions it requests
After reconnecting, give your Skylight up to 15 minutes to pull in all your events. Larger calendars with lots of events take longer to sync initially.
5. Update Your Skylight’s Firmware
Keeping your device updated ensures it can communicate properly with calendar services. Updates also fix bugs that might cause syncing failures.
Check for updates by going to Settings > About or Settings > System on your Skylight. If an update is available, tap to install it. The device will restart during this process.
Make sure your Skylight stays plugged in and connected to Wi-Fi throughout the update. Interrupting a firmware update can cause bigger problems.
6. Contact Skylight Support
When none of these fixes work, it’s time to reach out to the experts. Skylight’s customer support team can check if there’s a known issue affecting your device or account. They can also see error logs that you can’t access, which helps them pinpoint exactly what’s going wrong.
Before contacting support, write down what you’ve already tried. Note when the problem started and whether anything changed around that time, like a new router or a password update. This information helps them solve your issue faster.
You can reach Skylight support through their website or the help section in the Skylight app. They’re typically quick to respond and can often resolve stubborn syncing problems remotely.
Wrapping Up
A Skylight Calendar that won’t sync defeats the whole purpose of having a shared family display. Most of the time, a quick restart or reconnecting your accounts gets things running smoothly again. Weak Wi-Fi and outdated firmware cause plenty of headaches too, so checking those should be part of your troubleshooting routine.
If you’ve worked through all these fixes and your calendar still won’t update, don’t hesitate to contact Skylight’s support team. They deal with these issues daily and have tools to diagnose problems you can’t see from your end.