You pull out your Remarkable 2, ready to check the notes you made earlier. But something is off. The files from your phone or computer are nowhere to be found. Your tablet and the cloud are supposed to talk to each other, but right now, they are giving each other the silent treatment.
This syncing hiccup can throw off your whole workflow. The good thing is that most of the time, the fix is simple and quick.
In this post, you will learn why your Remarkable 2 stops syncing and what you can do to get it working again on your own.
What Does It Mean When Your Remarkable 2 Won’t Sync?
Your Remarkable 2 is built to keep your notes, PDFs, and ebooks in step with the Remarkable cloud. Every time you write something or upload a file through the desktop or mobile app, it should show up on your tablet within seconds. When syncing breaks, that connection is lost. Your devices stop sharing updates with each other.
You might notice that a document you uploaded an hour ago still has not appeared on your tablet. Or maybe the notes you scribbled during a meeting are stuck on the device and will not move to your computer. Sometimes, you see a small cloud icon with a line through it, or a spinning sync symbol that never finishes.
Left unfixed, this issue can cause real trouble. You could end up working on an old version of a file without knowing it. Worse, you might lose new notes if your tablet runs into a separate problem before ever backing them up. For people who rely on the Remarkable 2 for work or study, a broken sync means lost time and, in some cases, lost data.
The syncing process depends on a few things all working together:
- A stable internet connection on your tablet
- An active Remarkable account that is logged in properly
- Enough cloud storage space to hold your files
- Up to date software on both your tablet and any apps you use
When any one of these pieces falls out of place, syncing can stall or stop completely.
Remarkable 2 Not Syncing: Likely Causes
Before jumping into fixes, it helps to know what might be causing the problem. Here are the most common reasons your Remarkable 2 refuses to sync.
1. Weak or Unstable Wi-Fi Connection
Your Remarkable 2 needs a steady Wi-Fi signal to send and receive files from the cloud. If your connection keeps dropping or the signal is too weak, the sync process can get interrupted halfway through.
This is especially common if you are far from your router or if many devices are using the same network at once. A laggy connection can make your tablet think it is online when it really cannot push data through.
Even a brief disconnection can cause sync to fail. The tablet may try again on its own, but sometimes it gives up after a few attempts.
2. Remarkable Cloud Service Outage
Every now and then, the servers that power Remarkable’s cloud go down for maintenance or run into technical issues. When this happens, no amount of troubleshooting on your end will make syncing work.
These outages are usually short, but they can catch you off guard if you do not know about them. Checking Remarkable’s status page or social media can tell you if the problem is on their side.
3. Outdated Tablet Software
Remarkable releases software updates to fix bugs and improve how the tablet works. If your device is running an old version, it might not play nicely with the current cloud system.
An outdated tablet can have trouble connecting or may sync files slowly and unreliably. Keeping your software fresh is one of the easiest ways to avoid this.
4. Full Cloud Storage
Your Remarkable account comes with a set amount of cloud storage. Once that space fills up, the system cannot accept any new uploads. Your tablet will keep trying to sync, but there is simply no room left.
You might not even realize you are out of space, especially if you have been using the device for a long time and have a lot of old notebooks or PDFs stored away.
5. Account or Login Issues
If something goes wrong with your Remarkable account, syncing will not work. This could be a session that expired, a password change you forgot about, or a glitch during a recent login attempt.
Your tablet might still show that you are signed in, but behind the scenes, the connection to your account could be broken. This silent failure is easy to miss if you do not check your account settings.
Sometimes, two devices trying to sync the same account at once can also cause conflicts. The system may get confused about which version of a file is the newest.
Remarkable 2 Not Syncing: DIY Fixes
Now that you know what can go wrong, let us walk through practical steps to get your sync back on track. Start from the top and work your way down until the problem clears up.
1. Check Your Wi-Fi Connection
Start with the basics. Open the settings menu on your Remarkable 2 and look at your Wi-Fi status. Make sure you are connected to your network and that the signal strength is decent.
If the connection looks weak or keeps dropping, try moving closer to your router. You can also restart your router by unplugging it, waiting about 30 seconds, and plugging it back in.
Once your router is back online, reconnect your tablet and see if syncing starts again.
2. Force a Manual Sync
Sometimes the tablet needs a little push. You can trigger a manual sync to wake up the connection.
Here is how:
- Swipe down from the top of the screen to open the quick settings menu.
- Tap the sync icon (the circular arrows).
- Wait a few moments and watch for the icon to stop spinning.
If the sync completes, your files should start appearing. If the icon keeps spinning or shows an error, move on to the next fix.
3. Restart Your Remarkable 2
A simple restart can clear out small glitches that build up over time. Hold down the power button until the power off option appears, then select it. Wait about ten seconds before turning the device back on.
After the restart, give the tablet a minute to reconnect to Wi-Fi and try syncing again. This quick reset fixes the problem for many users.
4. Update Your Tablet Software
Running outdated software can cause all sorts of syncing headaches. To check for updates:
- Go to Settings on your Remarkable 2.
- Select General.
- Tap Software and look for any available updates.
If an update is waiting, install it and let the tablet restart. After the update, your sync issues may disappear on their own.
5. Free Up Cloud Storage
If your cloud storage is full, you will need to make room before syncing can work again. Log into your Remarkable account through the desktop app or the website. Look through your notebooks and files for anything you no longer need.
Delete old documents or move them to local storage on your computer. Once you have cleared some space, head back to your tablet and try syncing.
You can keep an eye on your storage levels in the account settings to avoid this problem in the future.
6. Log Out and Log Back In
A fresh login can fix account glitches that are hard to spot. On your Remarkable 2:
- Go to Settings.
- Select Account.
- Tap Log out.
Once you are logged out, sign back in with your email and password. This resets your session and often clears up stubborn sync failures.
7. Contact Remarkable Support
If none of the fixes above work, the issue might be deeper than a quick DIY repair can handle. Reach out to Remarkable’s customer support team through their website or app. They can look into your account, check for server side problems, and guide you through more advanced troubleshooting. Sometimes, a hardware issue or a rare software bug needs their direct help to solve.
Wrapping Up
Getting your Remarkable 2 to sync again usually comes down to checking the simple things first. A shaky Wi-Fi connection, a full cloud, or outdated software can all trip up the process without giving you a clear warning.
Work through the fixes above one at a time. Most people find that a restart, a manual sync, or a fresh login does the trick. And if the problem sticks around, Remarkable’s support team is there to help you sort it out.